When you subscribe to ProveSource, your purchase is covered by our 14-day money-back guarantee policy.
If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. ProveSource has thousands of satisfied customers worldwide, and our support is second to none (here is a proof). That is why we can afford to back your subscription with this special guarantee.
To request a refund, simply contact us using the live chat available on your ProveSource dashboard within fourteen (14) days of your purchase and tell us why you're requesting a refund – we take customer feedback very seriously and use it to constantly improve our product and quality of service.
In case you have made extensive use of ProveSource’s services and support - you will not be eligible for a full refund.
We reserve the right to examine your account’s support tickets, chats and usage before confirming any refunds.
Refunds (full or partial) won't be provided for yearly plans after the 14 days money back timeframe of your account.
We do not provide refunds for not using the service. You can always pause your account or cancel your subscription and then reactivate it whenever you want by sending us a message via the live chat or email..